ShieldMax offers a 100% money-back guarantee if you are not satisfied with the software’s performance within the first 30 days of purchase.

To be eligible for a refund, the request must be submitted within these 30 days by contacting ShieldMax Support.

Steps to Request a Refund

• Submit a Refund Request
• Contact our support team at contact@shieldmax.us to formally request a refund.

Maintain Communication

Stay in touch with the ShieldMax support team during the refund process to ensure timely resolution.

Remove the Software

You may be required to completely uninstall ShieldMax from your device and remove all associated files, restoring your system to its prior state, even if the previous condition was not optimal.

Important Details

• Refund Period

The 30-day refund window begins from the date of purchase.

• License Validity

The ShieldMax license is valid for one year from the date of purchase, unless stated otherwise at the time of purchase.

• Unsupported Devices

If ShieldMax is purchased for an unsupported device, or if no scan or repair was performed during the refund period, such cases will be reviewed individually, and refunds may be considered at ShieldMax’s discretion, including beyond the standard 30-day period.

By following the above steps, you can help ensure a smooth and efficient refund process.

Contact Us

We’re here to help.

If you have any questions regarding refunds or eligibility, please contact our support team at: contact@shieldmax.us